1. Introduction

Welcome to bouncecheck.email ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our email verification service.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

Register for an account
Subscribe to our services
Contact us for support
Use our API services

This information may include:

Name and email address
Company name and contact information
Payment and billing information
Account credentials

2.2 Email Addresses for Verification

When you use our email verification service, we process the email addresses you submit for verification. These email addresses are processed solely for the purpose of providing verification results and are not stored permanently unless required for service delivery.

2.3 Automatically Collected Information

We automatically collect certain information when you visit, use, or navigate our service:

Log and usage data (IP address, browser type, device information)
API usage statistics and performance metrics
Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

To provide and maintain our service: Including email verification, API access, and account management
To process your transactions: Managing payments, billing, and subscription services
To communicate with you: Sending service updates, security alerts, and support messages
To improve our service: Analyzing usage patterns and enhancing features
To ensure security: Monitoring for fraud, abuse, and security incidents
To comply with legal obligations: Responding to legal requests and preventing harm

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Account information: Retained while your account is active and for a reasonable period after closure
Email addresses for verification: Temporarily processed and not permanently stored unless necessary for service delivery
Transaction records: Retained as required by applicable law for tax and accounting purposes
Usage logs: Typically retained for 90 days for security and performance monitoring

5. How We Share Your Information

We do not sell your personal information. We may share your information in the following situations:

Service providers: With third-party vendors who perform services on our behalf (payment processing, hosting, analytics)
Business transfers: In connection with a merger, sale, or acquisition
Legal requirements: When required by law or to protect our rights and safety
With your consent: When you explicitly agree to share your information

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

Encryption of data in transit and at rest
Regular security assessments and audits
Access controls and authentication mechanisms
Secure API endpoints with rate limiting

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

Access: Request a copy of your personal information
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information
Portability: Request transfer of your data to another service
Opt-out: Unsubscribe from marketing communications
Withdraw consent: Withdraw consent where we rely on it

To exercise these rights, please contact us at [email protected]

8. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Third-Party Links

Our service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to read their privacy policies.

10. Children's Privacy

Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: [email protected]
Support: [email protected]

14. GDPR Compliance (EU Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with a supervisory authority.

15. CCPA Privacy Rights (California Users)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to request deletion.